Participant Support Intelligence™
Decision support for participant payment and support strategy
Helping clinical operations teams make more informed participant payment and support decisions earlier — when strategy and budgets are being developed.
The Problem
Participant payment strategy is often developed without the full picture
Clinical operations teams must make participant payment and support decisions across countries with different regulatory expectations, ethics considerations, operational practices, and participant needs. Yet the information needed to inform those decisions is often fragmented, difficult to interpret, or discovered too late.
The result can be country-by-country workarounds, inconsistent approaches, overlooked participant burdens, and payment decisions that are difficult to operationalize.
The challenge isn't a lack of good intentions. It's a lack of practical, consolidated intelligence at the point when participant payment strategy and budgets are being developed.
The Approach
Upstream and global
- Payment strategy designed in the protocol phase
- Country-specific operating intelligence built in
- Belmont principles operationalized, not just cited
- Total participant cost addressed — time, family, financial, access
- Approvable, scalable, equitable
Same principles. Smarter design. Better access.
What It Includes
How Participant Support Intelligence™ supports clinical operations
Participant Support Intelligence™ brings regulatory, ethics, operational, and industry intelligence together to help clinical operations teams make more informed decisions about participant payment and support — from strategy and budget development through country-level implementation.
Strategic Advisory
Direct advisory on participant payment and support strategy, informed by global clinical operations experience, original research, and evolving industry intelligence.
Country Ops Field Guides
Practical, country-level decision support bringing regulatory and ethics expectations together with operational realities, payment practices, and implementation considerations — so study teams can move from information to action.
Cross-Country Study Guidance
Bringing country-level intelligence together across a study footprint to identify differences, commonalities, and operational considerations that can inform a cohesive global participant payment strategy.
SOP Templates & Implementation Tools
Practical starting points for procedures, decision-making, and documentation that help translate participant payment strategy into consistent operational practice.
Training & Team Education
Practical education on participant payment principles, burden, regulatory and ethics considerations, and country-level practices — helping teams understand not just what to do, but why.
Participant Burden Intelligence
An extension of this work focused on helping sponsors recognize and plan for participant burden during study design — before the protocol is final and before the burden becomes the participant's to absorb.
Reviewing protocols through the lens of site and participant burden — frequency, duration, and invasiveness — so total participant cost is addressed while there is still room to change it.
Be an early collaboratorInterested in early access or collaboration?
Whether you are a sponsor, site network, or technology partner, I'd welcome a conversation about how Participant Support Intelligence™ can serve your studies.
Schedule a Conversation